PRIVACY POLICY

FRD Designers and Makers Ltd are committed to protecting the privacy of our site visitors and customers. We do not disclose information about our customers to third parties except where it is part of providing a service to you for example: arranging for an order to be delivered, carrying out credit card and other security checks or where we have your express permission.

DATA PROTECTION

To the extent that you as “Representative” process any “personal data” on behalf of your client, you will do so as “Processor” on behalf of your client (such terms having the meanings given to them in the General Data Protection Regulation 2016/679, the “GDPR”). You warrant that you are entitled to provide us “FRD Designers and Makers Ltd” with any such personal data for the purposes of our performance to your client and our services to you.

We undertake to comply with the obligations required to be placed on us pursuant to the GDPR as if such obligations were set out in these terms, including the obligations set out at Article 28.3 of the GDPR, in relation to any personal data that we process on your behalf. In particular, but without limiting those obligations, we agree to process such data only in accordance with your instructions, and to irretrievably delete all such data upon your request.

ANALYTICS

This website collects personal data to power our site analytics, including:

  • Information about your network, browser and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

COOKIES

WHAT ARE COOKIES?

Cookies are small pieces of data that websites store on a device. Cookies can improve your browsing experience because they help our website remember your preferences and understand how people use different features. We share this information with our website analytics provider to learn about site activity and traffic. The data is analysed in a de-personalised form.

COOKIES

These functional and required cookies are always used, which allow our hosting platform to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

FOR CUSTOMERS

When you purchase something on this website, we collect personal information from you to fulfill the order. We may collect information such as your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

ORDER AND ACCOUNT EMAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

We share your contact information with our website hosting provider, so they can send these emails to you on our behalf.